If you are a consumer within the meaning of Section 13 of the German Civil Code (BGB), i.e. if the purchase of a product cannot be attributed predominantly to your commercial or independent professional activity, you have a right of withdrawal in accordance with the following provisions:

(a) Right of withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period shall be fourteen days from the day on which you or a third party other than the carrier designated by you takes possession of the goods. To exercise your right of withdrawal, you must notify us (DoctorBox Service GmbH, Alt Moabit 91b, 10559 Berlin, info@doctorbox.de, +49 30 54453898) of your decision to withdraw from this contract by means of an unambiguous declaration (e.g. a letter sent by post, fax, or email). You may use the attached sample withdrawal form for this purpose, but this is not mandatory. To comply with the withdrawal period, it is sufficient that you send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.

(b) Consequences of revocation

If you cancel this contract, we will refund all payments we have received from you, including delivery costs (with the exception of additional costs resulting from your choice of a delivery method other than the cheapest standard delivery offered by us), promptly and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this refund, we will use the same means of payment that you used for the original transaction, unless something else was expressly agreed with you; under no circumstances will you be charged any fees for this refund. We may refuse to refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever is earlier.

You must return or hand over the goods to us promptly and in any event no later than fourteen days from the date on which you notify us that you have cancelled this contract. This deadline is met if you send the goods before the expiry of the fourteen-day period. You will bear the direct cost of returning the goods. You only have to pay for any loss of value of the goods if this loss of value is due to handling of the goods which is not necessary to check their quality, properties and functioning.

(c) Sample cancellation form

(If you wish to cancel the contract, please fill out this form and return it.)

To DoctorBox Service GmbH, Alt Moabit 91b 10559 Berlin, info@doctorbox.de

• I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)
  /the provision of the following service (*)
• Ordered on (*)/received on (*)
• Name of the consumer(s)
• Address of the consumer(s)
• Signature of the consumer(s) (only if notification is made on paper)
• Date
• __________________________

*) Delete as appropriate.

The right of withdrawal is excluded according to Section 312g Paragraph 2 No. 3 of the German Civil Code (BGB) as soon as the seal of the product has been removed after delivery.